GENERAL CONDITIONS OF SALE
The sale of products listed in the virtual catalogs available from the website www.bonbon.jewelry ("Web site") is regulated by the following General Conditions of Sale. Users of the web site accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, BON BON S.r.l.s.. reserves the right to ask the Users to refrain from using the web site. The access and the use of the web site are for personal use only. The web site is owned by BON BON S.r.l.s... At any time BON BON S.r.l.s.. can modify the contents of this site, including the commercial terms expressed therein, without giving any notice. BON BON S.r.l.s.. declines all liability regarding the possibility that, due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products displayed on our site showing slight differences to the original ones. Sales agreements may be drawn up in any of the following languages: Italian, English.
TERMS OF SALE
The following General Terms and Conditions of Sale apply to the sale of the products contained in the virtual catalogs available on this site (hereinafter "Products") in accordance with the requirements for off-premises contracts.
CONTRACTING PARTIES
The sales agreement is intended as drawn up between:
BON BON S.r.l.s.. with registered offices at Via di San Pantaleo 60, 00186 Rome. Italy, tax code, VAT no.IT17446741005
Customer: the physical person or legal entity who has placed an order through the website, which has been accepted by BON BON S.r.l.s..
No other contractual conditions shall apply, even if not specifically refused by BON BON S.r.l.s...
APPLICATION OF THE GENERAL CONDITIONS OF SALE
Before making a purchase, the Customer is asked to read these General Conditions of Sale in full. The Customer is authorized to save them, copy them, download a copy of them and/or print them out. For any further information, the Customer may contact BON BON S.r.l.s.. at the customer service email address contact@bonbon.jewelry. As part of the formalities established for placing a purchase order, the Customer declares having viewed the formalities and that he accepts the General Conditions of Sale in full. The General Conditions of Sale may be amended by BON BON S.r.l.s.. as required. Any amendments shall take effect at the time of their publication on the website. The Conditions current as of the time of purchase shall apply to each relevant sales agreement.
DESCRIPTION AND CHARACTERISTICS OF THE SERVICE FOR THE SALE OF THE PRODUCTS
The service for the sale of the Products operating on the website entails the eventual registration, access to choices, choice of Products, on-line transmission of the purchase order and, where accepted, the on-line acceptance of the purchase order.
Registration:
Purchase and/or registration also entails giving consent to the processing of one's personal data. In the event of registration, the Customer must keep his password with utmost diligence. The Customer must undertake not to allow any third parties that he has not specifically authorized to do so to use the service. The Customer therefore accepts all liability for any such third party use and conduct on the internet. In the event of loss or theft of the Customer's password, the Customer shall have the right to enable the new password issue procedure available from the website. For deleting your account, please contact the Customer Service email address.
Purchase order:
Each purchase order submitted to BON BON S.r.l.s.. must clearly specify the Product name, its description, quantity and addressee name and address. Purchase orders sent by Customers constitute proposed contracts that are binding for the Customer. As confirmation of the receipt of order, BON BON S.r.l.s.. shall send the Customer a summary e-mail to the e-mail address specified during checkout or registration. Said email is for information only. It does not therefore constitute acceptance by BON BON S.r.l.s.. of said order.
Purchase order acceptance and conclusion of the sales agreement:
BON BON S.r.l.s.. reserves the right, at their own discretion, to accept or refuse purchase orders submitted by Customers. BON BON S.r.l.s.., who undertakes to process the Customer's order (or to inform of possible problems) in a timely manner following the date on which the Customer submitted the order. It is agreed that order processing is subject to effective Product availability. Should the Product be unavailable and/or in the event that BON BON S.r.l.s.. should refuse the order, BON BON S.r.l.s.. shall inform the Customer of such in a timely manner, and reimburse him any amounts paid. In this case, the Customer shall have no right to any further indemnity or compensation. No orders shall be accepted where submitted by parties who are not legally of age.
Archiving of the sales agreement:
The sales agreement shall be archived on the website. The Customer may access this at any time by following the viewing procedure provided by the website.
PRODUCT CHARACTERISTICS
Products are shown in the on-line catalog in as realistic a manner as possible. The images are provided for general information only and may not be absolutely identical to the actual Product. The Products shown in the on-line catalog may be purchased while stocks last, without prejudice to the right of BON BON S.r.l.s.. to cease availability of any Products at any time and/or alter their characteristics. BON BON S.r.l.s.. also reserves the right to update the on-line catalog at any stage, altering the range or number of Products available.
PRODUCT PRICES AND CURRENCY
The price of the Products is as resulting from the price list published on the website, current as of the time of order submission by the Customer. The prices of the Products published on the website are given in the currency chosen, inclusive or standard packing and/or packaging costs and VAT. VAT rates are calculated according to Product type (if applicable). Prices are exclusive of transport and delivery costs.
Furthermore, for deliveries to be made to other countries outside EU the Product prices published on the website are always intended exclusive of:
any taxes and/or duties applicable to the sale.
any customs taxes and/or duties.
any further taxes and/or charges applicable to the delivery of the Products ordered.
The Customer must pay all customs taxes and duties applicable in the country to which the Products ordered are delivered. Any and all additional charges and costs in relation to the release of the Products delivered from customs shall be at the exclusive expense of the delivery addressee. Published prices and final invoices are in Euro or in other Currency according to our prices list for the shipping country. Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions. BON BON S.r.l.s.. encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.
RIGHT TO WITHDRAWAL
Customers have the right to withdraw from this contract within 14 days from the date of receipt of goods. The Customer must carry out the return authorization request procedure specified in the Website footer, “Return” section. The return must be made according to our procedure and by DHL EXPRESS (for orders placed abroad). The pick up can be booked by calling DHL EXPRESS Call Centers. The goods shall be sent to the following address:
BON BON S.r.l.s.. Via di San Pantaleo 60, 00186 Rome, Italy
The customer must return, at his own risk and responsibility, at the above address, the purchased Items intact and complete (including the original packaging), no later than 14 days from receipt of the products purchased. Solely for the purpose of calculating expiry of the above mentioned 14 working days, the Products are intended as returned at the time at which they are delivered to the courier. The right to withdraw may be exercised for all Products purchased and may not be exercised only in relation to part of the goods ordered.
COPYRIGHT
BON BON S.r.l.s.. manages the web site and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the web site is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from BON BON S.r.l.s... BON BON S.r.l.s.. does not allow the use of the web site's contents or the trademark for any other purpose than what is written above.
ONLINE DISPUTE RESOLUTION FOR CONSUMERS.
European consumers should be aware that the European Commission has established an online platform dedicated to alternative dispute resolution. This platform serves as a tool for resolving non-judicial disputes arising from contracts for the online sale of goods and services. As a European consumer, you have the option to utilize this platform to address any disputes that may arise from an online contract with the Data Controller. The platform can be accessed through the following link. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
For any inquiries, the Data Controller can be contacted via email using the address provided in this document.